At RKPE Enterprises, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help. Please review our return and refund policy below to understand how returns are handled.
You may request a return if the following conditions are met:
The item is returned within 7 days of delivery
The product is unused, unworn, and in its original condition
The item is returned with original packaging, tags, and accessories
Proof of purchase (order number or receipt) is provided
Certain items may not be eligible for return due to hygiene or safety reasons.
The following items cannot be returned or refunded:
Used or damaged items not caused by our error
Products marked as final sale or clearance
Personal care, hygiene, or consumable products (if applicable)
If you are unsure whether your item is eligible, please contact our support team before initiating a return.
If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery. Provide clear photos and order details so we can resolve the issue quickly. Eligible cases may receive a replacement or full refund at no additional cost.
Once we receive and inspect the returned item:
Approved refunds will be processed within 5–7 business days
Refunds will be issued to the original payment method
Shipping charges are non-refundable, unless the return is due to our error
You will be notified via email once your refund has been processed.
Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item
We recommend using a trackable shipping service to ensure safe delivery
RKPE Enterprises is not responsible for lost or delayed return shipments.
To start a return, please contact us at:
Email: admin@rkpeenterprises.com
Subject: Return Request – Order #[Your Order Number]
Our team will guide you through the next steps.
RKPE Enterprises reserves the right to update or modify this Return Policy at any time. Any changes will be posted on this page.
